18 Sep 2019 at 11:35 #21928sarthakParticipant
After data import images are not showing correctly.Resolved
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I installed polyclinic in a fresh WP and then imported data but the images are all messed up.
Please check and help fix ASAP.18 Sep 2019 at 11:37 #21929sarthakParticipant
[ERROR] Failed to import “SAMPLE/_hexagons-dark-only-soft” (Media)
[ERROR] Failed to import “SAMPLE/_hexagons-background-left” (Media)
[ERROR] Failed to import “SAMPLE/_hexagons-background-right” (Media)18 Sep 2019 at 13:01 #21930Oliver JuhasKeymaster
Please note that theme has no control over the WordPress import procedure, actually.
The images provided in theme demo content are of low quality due to copyright protection. Anyway, those are only demo media and should be replaced on your own website with media relevant to your specific project. Checking your website the images were imported perfectly fine, of low quality.
You can also try checking your server PHP setup to prevent timeout issues with WordPress import procedure.
Also, please make sure you install the demo content required plugins before importing a theme demo content.
Then you can decide to reset your WordPress website (can be done using a plugin) and try to import the theme demo anew.
However, as I’ve checked your website quickly and the demo seems to be imported correctly. If you only got an issue importing those 3 demo images, I’d say you don’t have to bother resetting your website and trying again, it’s not really worth it. Those are really only minor images and you can (will) replace them when and where needed directly when you edit the specific demo page/post.
Tip: If you need to apply the instructions in knowledge base article.homepage special animated effect on page intro, please check the
However, if you still try to import demo content and need help, please reset your WordPress website and provideso I can try myself.
WebMan Design25 Sep 2019 at 13:22 #21959Oliver JuhasKeymaster
I’m really sorry for inconvenience, I’ve actually found an issue in theme demo data XML file regarding those 3 images. I’ve fixed the file now it should work perfectly fine.
Thank you for spotting this issue and its helpful explanation.
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