21 Jul 2018 at 14:04 #19122
Beaver Builder Broken with Monument Valley ThemeResolved
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All was working fine until today. The beaver builder plugin broke and I now have no fields to edit when I open a BB widget/element. I tested with another theme and BB works ok. So this looks to be a specific issue with Monument Valley.
See attached screencap of problem.
Eric22 Jul 2018 at 10:39 #1912922 Jul 2018 at 12:51 #19135
Thanks, but I don’t think that’s it. I have been working with v1.5.0. Other thoughts? Remove and reinstall the theme?
–Eric23 Jul 2018 at 20:33 #19142
In that case please make sure all your plugins and WordPress is up to date.
Then you can try to disable all plugins except, WebMan Amplifier (and WooCommerce) to see if the issue is resolved. If it is, you know there is some plugin conflict.
If the issue still persists, can you please provide me withto your website and URL to specific page where the issue occurs so I can check personally? Thanks.3 Aug 2018 at 16:28 #19252
This is a private reply!This reply has been marked as private.3 Aug 2018 at 17:54 #19254
Thank you for the access, you can now remove the account.
This was very difficult issue to debug. It is actually not really related to the theme.
This broken color value was not coming from theme, so it seems it was saved by user. Please, make sure to save only valid hexadecimal CSS color values when adding colors to‘s color palette.
I will go ahead and notifyteam about this issue so they can prevent it in the future.3 Aug 2018 at 20:15 #19257
Glad I could provide you with a challenge! That bug is a bit obscure. Hopefully the BB team can prevent related issues in the future. Thank you for being so responsive.
I confirmed all is working well.
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