5 Dec 2017 at 06:43 #17003
Blank page for AdminResolved
We are using the Mustang theme for website http://www.mymeetingsondemand.com/
Hosting platform updated WP version automatically to WordPress 4.3.14.
Since then it was impossible to access to our website with error msg:
“Warning: Cannot modify header information – headers already sent by (output started at /home/mymeetin/www/wp-config.php:1) in /home/mymeetin/www/wp-content/plugins/post-views/post-views.php on line 114”
After Hosting company support updated php version, website homepage could be accessed again but Admin now displays a blank page.
We have not updated Mustang since a long time.
In the “about.php” file of the theme, the version nb is 1.2.2
I activated error msg in index.php with code “ini_set(‘display_errors’,1);”
Then homepage shows this error message:
“Warning: Cannot modify header information – headers already sent by (output started at /home/mymeetin/www/wp-config.php:1) in /home/mymeetin/www/wp-includes/ms-settings.php on line 162”
This error seems often due to extra space in php files but this is not the case (checked with Notepad++ the wp-config.php file).
Thanks for any help.5 Dec 2017 at 13:23 #17004
I’m really sorry but the only help I can provide here is an advice to update all your software including WordPress, themes and plugins.
Surely, using most recent version of PHP will also help. https://wordpress.org/about/requirements/
Please understand I can not provide support for outdated software, including my themes. I provide free themes update to add new functionality, to improve compatibility with WordPress and plugins and to fix reported bugs (including any PHP errors or warnings). So, really, you should always keep your software updated.
But, from your message, none of those PHP errors and warnings actually point to the theme issue. Please go through your server error log and trace those PHP errors and warnings to be able to resolve them.
If you are using a cheap shared hosting, I would also suggest considering an upgrade to some more reliable hosting solution. I personally use https://www.siteground.com and I’ve never had any issue with them.
Also, you may want to check your website for a malware. You can use tips I’ve provided in other support ticket for that matter.
A tip for you: Here are some knowledge base articles that may interest you:
- Debug info and PHP settings
- I see blank or cut-off pages, help!
- Testing a theme on your computer
- Website migration
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