17 Jun 2014 at 09:59 #7693
Blank Screen and Plugin ErrorsResolved
Hey there! Have you noticed this support service is provided FREE of charge?
If you like the speed and accuracy of resolutions, please consider supporting me with a small donation. Thank you ♥
I’ve installed the mustang theme and when I go to view my site the page loads for about 2 seconds then disappears leaving the page totally white. It also told me I needed to install a few plugins which were showing error messages so I had to deactivate. the 3 plugins I’m sure you know, however the 2 that caused problems were WebMan amplifier and WPBaker Visual Composer. I want to use this theme as it looks really good but at present it’s totally unusable!
Any help would be great.
Thanks17 Jun 2014 at 10:30 #7694
this is the error message i get:
If you use the plugin for commercial applications, you are required to purchase the Isotope licence.
Warning: Cannot modify header information – headers already sent by (output started at /clientfiles/mobility/public_html/wp-content/plugins/webman-amplifier/class-wm-amplifier.php:477) in /clientfiles/mobility/public_html/wp-includes/pluggable.php on line 1121
Warning: Cannot modify header information – headers already sent by (output started at /clientfiles/mobility/public_html/wp-content/plugins/webman-amplifier/class-wm-amplifier.php:477) in /clientfiles/mobility/public_html/wp-includes/pluggable.php on line 112117 Jun 2014 at 13:17 #7696
There seems to be some installation issue with the theme on your server. Have you installed the theme via MojoMarketplace.com?
Can you please remove the theme, also those 3 plugins and follow the instructions on http://www.webmandesign.eu/manual/mustang/#install-theme
If that won’t work for you either, please, grant me so I can check personally. to your website
Oliver17 Jun 2014 at 15:19 #7697
yeah i had some issues installing it the usual way, not sure if it was due to large file size. i had to install it via ftp. i will DM you the details for log in if that’s cool?
i bought theme on mojomarketplace – they weren’t particularly helpful! i want to keep the theme as it looks awesome, so if you can get it working that would be great
stuart17 Jun 2014 at 15:21 #7698
This is a private reply!This reply has been marked as private.17 Jun 2014 at 17:53 #7701
Thanks for login details, yes your private message is only visible for me an you.
I can see you haven’t installed the theme yet. Please, upload the theme via FTP first so I can proceed with installation. Please understand I can’t upload the theme upon a request at this free support forum.
Thanks and regards,
Oliver18 Jun 2014 at 00:06 #7705
sorry i uninstalled and tried to reinstall it but no luck. i will upload it via ftp now.
stuart18 Jun 2014 at 13:54 #7710
The theme is working perfectly fine. The issue might lie in one of your active plugins.
I suggest you to disable all the plugins and see if that helps. If the issue is resolved, enable the plugins one by one to find out which one is causing the issue. Once you find the problematic plugin, please let me know and I will try to solve the issue (if it’s a theme related one) or point you in right direction on what to do next.
I can see you are using some caching and minification plugins. I suggest you start there first. I personally use W3 Total Cache plugin with the setting as of attached screenshot and it works fine for me.
Oliver18 Jun 2014 at 14:24 #7712
ok! I have sourced the offender! it is themify builder, which is a WYSIWYG page editor, i’ve used it to build homepage. I guess it clashes as i kno you’ve packaged one in with your theme? I plan to redo front page anyway, but if you can do something to stop themify playing silly buggers that would be great?!
Stuart18 Jun 2014 at 17:01 #7720
I don’t think it should clash with Visual Composer (at least nothing I’m aware of). The Visual Composer is 3rd party plugin and I provide support for it via WebMan Amplifier plugin – it offers simple shortcode integration in WordPress admin, but is not being used on your website frontend, so I doubt this is the case.
I think that themify builder is not free plugin, or is it? I think you are better to ask the plugin developer on what might go on with it, why it’s causing the issue.
Besides, if you’d use another plugin for building your website with Mustang theme I think you’d only put more overload on your website and cause slowdown. Please stick to the theme’s shortcodes and Visual Composer to build your pages as that way you get the peace of mind it will work 100% OK.
I am planning to support other page builders in the future, but only the free ones available via WordPress plugin repository (depending on how they are build and how extendable they are). I’ve chosen to support Visual Composer plugin because many of my customer requested it before and it is the most used page builder plugin out there.
You must be logged in to reply to this topic.