7 Nov 2018 at 19:16 #19744
Getting White Screen of DealthResolved
When installing the Forstron Theme Pro Version to our new website we are getting a white screen. There are no current plug-ins installed to the website so we are not sure where the error is coming in at. We also tried to reference this link Theme Demo: http://themedemos.webmandesign.eu/forstron/ to help troubleshoot, but the link is broken. Please let us know how we can correct this error. Thank you!7 Nov 2018 at 20:33 #19747
The theme demo link is actually https://themedemos.webmandesign.eu/forstron/ and it works perfectly fine for me. Please try again to access it.
However, that will not resolve your issue. Please enable to see what errors your server experiences. Most likely this is related to an old version of PHP installed on your server. In that case please on your WordPress websiteupdate your PHP version (contact your hosting company).
Also, please note that there is no “Pro” version of the theme. It is just Forstron and it is the only theme version I sell.
WebMan Design8 Nov 2018 at 00:01 #19748
We ran the debugger and received the error message that the style sheet is not in the file. We then went through the troubleshooting guide, removed the theme and reinstalled it. We are still getting the same error.
8 Nov 2018 at 08:28 #19752
- This reply was modified 1 week, 4 days ago by websites_pmg.
Please follow the ThemeForest instructions on how to install the theme correctly.
I suggest also checking the https://webmandesign.github.io/docs/forstron/#installation. If you are new to WordPress, please check the “First Steps With WordPress” section for articles and video tutorials.at
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