Installation not working

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  • #20023

    sfeigin
    Participant

    Installation not working

    Resolved

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    Hello,

    I recently purchased the Icelander theme for my WordPress site. I downloaded the theme, however everytime I go to my WordPress site to upload it as the theme it does not work and it makes the whole site stop working. I log on –> appearances –> upload new theme –> install the zip file –> it says installation successful, then then I click anywhere else to begin customization/to add info to build the website the entire page goes total blank and won’t load. Even after reloading it stays that way. I then have to go into my godaddy account and remove the installation before the site works again.

    Can anyone help me?

    #20026

    Oliver Juhas
    Keymaster

    Hi sfeigin,

    Most likely you are experiencing the same issue as in the previous support ticket. Please visit the ticket for resolution.

    If your issue still persist, please reply to this ticket again.

    Best regards,

    Oliver Juhas
    WebMan Design

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