Problems Opening Menu on Safari

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  • #21785

    karthuri
    Participant

    Problems Opening Menu on Safari

    I’m coming across problems with the main menu on my site when trying to view on Safari and I’ve noticed this with an iphone 6s and 7.

    When someone tries to click the menu it’s very difficult and hard to click. I’ve also tried on both Chrome and Safari on an iphone 8 Plus and it appears to work okay so I’m wondering how to resolve this?

    #21788

    Oliver Juhas
    Keymaster

    Hi karthuri,

    When someone tries to click the menu it’s very difficult and hard to click.

    Could you please describe the issue in more details? Is there only a small area of the menu button touchable? Or does it open on double touch only? Or on longer touch? Do you experience the same issue on other mobile devices too?

    Best regards,

    Oliver Juhas
    WebMan Design

    #21793

    Oliver Juhas
    Keymaster

    Hi,

    I’ve just tested on an iPod Touch and indeed, the Safari works a bit different than other browsers on iOS, but this is not really an issue with the theme. I have no problem opening the mobile menu even on Safari browser.

    Could you maybe describe the issue in more details if you still experience it? What version of iOS and Safari you experience the issue on?

    Best regards,

    Oliver Juhas
    WebMan Design

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