25 May 2018 at 02:27 #18515
Some content and text disappeared after update!Resolved
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I am working on the website mentassoc.com
The Beaver Builder Plugin stopped working so I made an update, also I had to update the Forstron theme using the Envato Market Plugin.
Everything was working fine until today where the background disappeared, some buttons changed the way they look, and the text on my pages became invisible.
What is wrong? Please somebody help this is very urgent.
Ozan25 May 2018 at 13:34 #18518
Have you migrated your website to a new URL?
I can see, for example, that you have set the “” image as the first row background. However, if you go to that URL, you will see an error screen, probably the domain is not accessible any more. And as you can see, the domain of the image URL is different from your website.
If this is the problem, please read the knowledge base article for more information on website migration process.
Please, let me know if this resolved the issue or if you need further assistance.25 May 2018 at 13:46 #18520
Thats correct, however i had updated the urls and it was working just fine. Should I just do it again?
Any idea for a quick solution?
Thanks a lot!
Ozan25 May 2018 at 14:00 #18522
Please understand that migration process in not easy. You may have updated URLs, but either not all of them were updated or the serialized database records were broken during the search/replace process.
You should use a migration plugin that is able to update URLs in serialized database records, as described in my knowledge base article.
You can also contactsupport for help on how to properly migrate a website when you use the plugin.
The reason why it worked previously for you might be due to youror simply because the old domain was still alive and now it’s not.
The best advice I can give here is to search the web for proper tutorial on WordPress website migration. Please understand that this issue is not related to the theme and I have described all actions my themes need during website migration in aforementioned knowledge base article. Thank you for understanding.25 May 2018 at 14:09 #18523
Also, here is a tutorial I’ve found for you that might help: https://premium.wpmudev.org/blog/migrate-wordpress-wp-migrate-db-plugin/
You may also try a specialized plugin to search/replace the URL on your new website using this tutorial: https://wpengine.com/support/wordpress-serialized-data/
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