Frequently Asked Questions
Sometimes WordPress demo data import doesn't work as expected. Find out what you can try to fix.
Find out how to localize WordPress themes (and plugins) into your language.
Are your theme modifications out of scope of our support? We have some tips for you!
Building a WCAG 2.0 AA and Section 508 compliant website? Find out how to test.
When and how to use a WordPress child theme? What actually is a child theme?
Did you know you can test a WordPress theme on your own computer? Here is how.
Terms & Conditions
You can find useful information about our business hours in this article. You can expect timely ticket resolution.
Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days.
What support scope we provide? How we treat a sensitive information provided? What are private replies?