WebMan Support

Knowledge Base

Welcome to WebMan Design Knowledge Base! These articles provide solutions to many common issues. We strongly recommend searching these before submitting a support ticket as your issue might get resolved immediately :)

Frequently Asked Questions

Demo import issues

Sometimes WordPress demo data import doesn't work as expected. Find out what you can try to fix.

Theme modifications

Are your theme modifications out of scope of our support? We have some tips for you!

Child theme

When and how to use a WordPress child theme? What actually is a child theme?

 

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Terms & Conditions

Business Hours

You can find useful information about our business hours in this article. You can expect timely ticket resolution.

Refund Policy

Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days.

Terms of Service

What support scope we provide? How we treat a sensitive information provided? What are private replies?

 

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