14 days to ask for a refund
Besides the general refund policies the marketplaces apply (see below), we provide refunds only for 14 calendar days since your purchase.
14 days to resolve a refund request
Every open refund request will be resolved and closed within 14 calendar days period at most.
Please understand we decline all refund requests with no communication from customer.
Marketplace refund policy
As we sell via different marketplaces, please refer to basic refund policies those websites apply:
- ThemeForest (Envato Market)
Refund policy: Envato Market Refund Rules.
Please pay a special attention to “Why a refund may not be given” section.
- Creative Market
Refund FAQ: Refund FAQ & Common Issues.
If the reason for refund at Creative Market is not mentioned on Creative Market refund FAQ pages, we apply the same policy as with ThemeForest (please refer to previously mentioned resources).
Thank you for understanding!